The SHiba & Co. Milano Italian Leather Dog Harness is, without a doubt, the best harness I have ever purchased. The quality of the Italian leather is exceptional, and the craftsmanship is outstanding. Not only is it incredibly well made, but it also looks beautiful—attractive, elegant, and stylish.
The only downside is that they sell out so quickly! Of course, that's also a testament to how great the product is. It's clear that people love it, and word has spread. I just wish there were more available because they don't stay in stock for long. If you can get one, I highly recommend it!
High quality, perfect for shibas.
10/10
My Shiba Hudson looks very handsome in his new harness and it feels great on him
The design and quality is so good. My shiba is on the heavier side 34 lbs and i got the size M and it fit perfectly.
beautiful design, this intrecciato leash reminds me bottega veneta.
Just receive the forest green collar I've been waiting to get for a long time. Packaging is luxurious and the leather feels premium and soft with grain detail I love. Shipping is also very fast
Starting the weekend looking dapper in Lucca Italian leather Collar & and the “My Precious” Dog Tag
Orange boxes for Rosie
First off it’s super stylish and my shibas love it!
It was so beautiful! Mumu loved it so much!
Beautiful collar, great quality
The quality is great, the packaging is beautiful
The forest green leather walking set is stunning, I can tell they are very well crafted with premiun leather. The packaging is gorgeous too. They fits my shiba Daisy so well.
Great design
Koko 20 months actually let me put it on without the usual ritual, It fits her like it was custom made for her (small fits perfect 8 .2 kilos), Walking, running on our maiden outing was amazing. The leash is perfect length and very comfortable. Thank you for this amazing product.
Love our Milano harness in green! It's well made and really stands out against my shiba's creamy fur. Looks very durable and has padding for comfort too. Highly recommend!
Love the green color, it fit so well on my shiba
It's very well made
A harness perfectly designed for my Shiba, Osak
I've been searching for the perfect orange collar to match my Shiba's color, and I finally found it in the Lucca collar. It arrived last week in this cute orange box and it's already become our go-to choice. I got a Medium size for my 31lb Shiba, which fits very well on the third-to-last notch.
After a week of daily walks, I'm happy that this collar has shown no signs of wear and tear. It's robust enough to handle my dog's occasional tugging – and trust me, he's a strong one!
I rarely leave negative reviews, but my experience with Shiba & Co has been incredibly disappointing from start to finish.
For a company that presents itself as a premium, luxury lifestyle brand, I expected products that reflected their price point and customer service that stood behind those products. Unfortunately, I received neither.
The products were well cared for and used exclusively during regular walks. Despite this, they developed issues that should not occur considering their cost. When I contacted customer service, I was met with generic explanations that blamed normal wear and tear rather than addressing my concerns. The responses felt like standard copy-and-paste excuses instead of a genuine attempt to resolve the issue.
What made the experience even worse was the lack of communication. I repeatedly had to send emails, messages, and follow-ups just to receive any response or update. As a customer, I should not have to chase a company for basic communication regarding products that were returned to them.
The "solution" that was eventually offered was disappointing and did not address the defective products, the time I invested trying to resolve the issue, or the poor customer service throughout the process. At this point, I have simply requested that my original products be returned because I have completely lost confidence in this company.
For a brand that markets itself as high-end, I expected accountability, quality, and customer care. Instead, I experienced poor communication, unsatisfactory support, and a resolution that left me feeling like my concerns were dismissed.
Based on my experience, I cannot recommend purchasing from Shiba & Co. There are many other pet brands that offer quality products while also standing behind them and treating their customers with respect.
Review:
⭐️⭐️⭐️⭐️⭐️
Great-looking harness and very functional. My Shiba weighs 23 lbs, and the small size fits perfectly with a little room to spare. It feels secure, is easy to put on, and seems comfortable for him to wear. I would definitely recommend it for other Shiba owners.
I’m very disappointed with my experience. I purchased a leash and harness from this company about 2 months ago, and while I was initially happy with the look and feel, that didn’t last.
Over time, the quality has not held up as expected. The leather now seems questionable, and it does not appear to be as durable or high-quality as advertised. For the price, I expected something that would last much longer.
What’s even more frustrating is the complete lack of customer service. I’ve reached out twice to try to resolve the issue and have received no response at all. It’s incredibly disappointing to be ignored as a customer, especially when trying to address a legitimate concern.
Based on my experience, I can’t recommend this company. The product quality and customer support simply don’t meet expectations.
Hi there,
Thank you for your feedback — we take concerns like this seriously.
Our team has reached out to you via email to gather more details about your order and the issue, but we haven’t heard back yet. We’d really like the opportunity to review this properly and work toward a resolution.
Please get in touch with us soon so we can assist you further.
Best regards,
SHIBA & CO. Support