I am so happy with my new ball cap! Beautiful color and very well made. I was so pleased that I was contacted by SHIBA INU &CO. Let me know that these hats were back in stock. Great customer service and products are so well made! Definitely recommend!!
my cream recently passed, is a nice tribute. shirt was slightly snug for a large but it has stretched out and fits well
Updated 05/11/2025:
After reaching out to the team due to issues with the product -as it came defective-, the team of Shiba & Co was very efficient and provided quick help and alternatives to the defective item.
While it is true that this issue was very frustrating at the beginning, the team was very kind and understood the situation. If I already liked the brand due to their nice products, I have to say that the customer service is also excellent. Looking forward to the new tote bag!
Hi Sarai,
Thank you for reaching out and sharing your feedback. We're really sorry about the experience you had—especially with the tote bag arriving damaged.
From the photo you shared, the item does appear to be defective, and we’re more than happy to offer you a full refund or a replacement. We’ve also reached out to you directly—please respond at your convenience so we can make this right as soon as possible.
It looks like the review was left just a few minutes after your message, and we didn’t get a chance to respond before it went live. Please allow our team at least 30 minutes to review and respond to any issue—especially for situations like this where we want to make things right.
We’re here to help and hope to hear back from you soon.
— The SHIBA & CO. Team
I gave her a necklace featuring a white Shiba Inu, and she was overjoyed. Since we have a white Shiba Inu, it feels like she can always have it close to her heart.
I like the quality and feel of the hoodie but the medium size goes on a little tight and a little too short length wise for a 10 month old female Shiba Inu that weighs 20 lbs. Wiah I had ordered the large size instead but then again that one looked too big.