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Customer Reviews - SHIBA & Co.

Discover what customers are saying about their shopping experience with SHIBA & Co.

Explore verified reviews for insights into product quality, customer service, and overall satisfaction. Join the community by sharing your thoughts and helping others make informed decisions about their purchases.

Based on 823 reviews
91%
(746)
9%
(70)
1%
(7)
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Red Shiba cords

Heavy nicely made really nice shape and hardware. And now I match my sheeeb

Love My New Hat!!

I am so happy with my new ball cap! Beautiful color and very well made. I was so pleased that I was contacted by SHIBA INU &CO. Let me know that these hats were back in stock. Great customer service and products are so well made! Definitely recommend!!

Very cute and well made bag charm. Love it

Mice quality , large tote. Love it

Cute

my cream recently passed, is a nice tribute. shirt was slightly snug for a large but it has stretched out and fits well

My Shiba luxury purse accessory

Looks adorable and sophisticated

Lucca Dog Collar in Italian Leather - Iconic Orange

BOTH of my Shibas love it!

First off it’s super stylish and my shibas love it!

Quick solution and very attentive

Updated 05/11/2025:

After reaching out to the team due to issues with the product -as it came defective-, the team of Shiba & Co was very efficient and provided quick help and alternatives to the defective item.

While it is true that this issue was very frustrating at the beginning, the team was very kind and understood the situation. If I already liked the brand due to their nice products, I have to say that the customer service is also excellent. Looking forward to the new tote bag!

Hi Sarai,

Thank you for reaching out and sharing your feedback. We're really sorry about the experience you had—especially with the tote bag arriving damaged.

From the photo you shared, the item does appear to be defective, and we’re more than happy to offer you a full refund or a replacement. We’ve also reached out to you directly—please respond at your convenience so we can make this right as soon as possible.

It looks like the review was left just a few minutes after your message, and we didn’t get a chance to respond before it went live. Please allow our team at least 30 minutes to review and respond to any issue—especially for situations like this where we want to make things right.

We’re here to help and hope to hear back from you soon.

— The SHIBA & CO. Team

She was thrilled with the present.

I gave her a necklace featuring a white Shiba Inu, and she was overjoyed. Since we have a white Shiba Inu, it feels like she can always have it close to her heart.

Tight fit

I like the quality and feel of the hoodie but the medium size goes on a little tight and a little too short length wise for a 10 month old female Shiba Inu that weighs 20 lbs. Wiah I had ordered the large size instead but then again that one looked too big.

Mumu loves it!

It was so beautiful! Mumu loved it so much!

Love the Shiba icon—subtle but stylish

Finding this FAUX fur puff was just what I needed for my handbag as a dog mom!

It arrived almost immediately! Cutest the charm ever

Delivery was quick, and the quality is outstanding

Great quality, looks just like my cream shiba

I love this paw charm! You can use it as a key chain or on a purse and it’s adorable and fluffy.

Great quality and comes with gold ring. Super soft

The gold Shiba detail is subtle but really nice

Country/region

Country/region